Shop entrances
Commercial glass doors that drag, slam or won't lock
A door that slams hard enough to rattle the glass, or stops just short and lets the wind in. A lock that fights you at closing. On a glass entrance door, that's usually one worn part: the closer, a pivot, the lock or a panel. We connect Hamilton shops, offices and building managers with independent local pros who repair commercial glass doors, and we make sure someone gets back to you.
- Usually one part, not a new door
- Closers, pivots, locks and glass
- One request for several entrances

Closing trouble
Door closers and pivots
The closer at the top pulls the door shut and slows it; the pivots carry its weight. Between them, they cause most complaints.
Slams or swings shut too fast
The closer may just need adjusting. If it leaks oil or the arm is loose, it's worn out and gets replaced.
Stops short or won't latch
A weak or badly set closer losing to the wind, a frame out of square, or ice at the threshold.
Drags or sags at the lock side
A worn bottom pivot or loose top pivot lets the door drop. New pivots usually fix it: same glass, same frame.
Hardware
Locks, panic hardware and handles
Aluminum shop doors have a narrow lock in the edge, and the cylinder, lock body and strike wear out separately, so each can be replaced alone. Push bars, which the trade calls panic hardware, take a beating on a busy door. One that sticks shouldn't wait: it's the way out.
Power operators
Automatic and accessible entrances
Automatic operators and push-button openers are their own specialty. A door that opens slowly, reverses or ignores the button may have a sensor or control fault, not a glass problem. Send a photo of the operator; we'll look for a pro who works on powered doors near you, and say so if we can't find one.
Broken panel
Replacing a broken glass door panel
If the frame is straight, a cracked panel can usually be replaced without a new door. Glass in doors has to be safety glass under the Ontario Building Code, and tempered glass can't be cut after it's made, so the panel is ordered to size and the opening covered meanwhile.
For a house door or storm door, see door glass replacement. If the display windows were hit too, storefront glass repair covers them.
The quote
What decides the price of a door repair
Door repairs are priced by the part and the visit. The pro will ask about:
- Which part failed: closer, pivots, lock, cylinder or push bar
- The existing hardware, so the new part fits the same cut-outs
- Panel size and glass type, if the glass broke
- A bent frame or a door out of square
- How many doors, at one address or several
- Timing, if the entrance can't be out of use in business hours
A photo of the whole door, one of the closer, and a short video of it closing tell a pro most of it.
Winter entrances
Keeping a busy entrance weather-tight through winter
Freezing rain and strong wind turn up every Hamilton winter. Ice at the threshold stops a door short of latching, and wind throws a door with a tired closer against its stop, loosening the arm each time. On the Mountain, where the wind has more room, that wear tends to show sooner. A fall check of the closer, weatherstripping and sweep beats a door that won't lock in February.
More than one door
Service across several properties
Look after a strip of shops or a few locations? Send one request with every address and what each door is doing. We'll pass it to a pro who takes on multi-site work, or split it by area. Suites upstairs can go through our property managers page.
Questions
Shop door questions
Explore your options
More help for shop and building owners
Local pros repair commercial glass doors across the city and the former towns, including Downtown Hamilton, Crown Point, Hamilton Mountain, Stoney Creek and Ancaster.
Show us the door and what it's doing
A photo of the door, one of the closer up top, and a line about the problem. A local pro who repairs commercial glass doors gets it and quotes the part and the visit.